# Privacy Policy This Privacy Policy explains how Zerax AI may collect, use, store and protect user information when users access the website, dashboard, presale features, rewards, referrals, staking and other ecosystem services. By using Zerax AI, users agree to the practices described in this Privacy Policy. {% hint style="warning" %} This Privacy Policy is provided for transparency and general informational purposes.\ It may be updated as the platform, legal requirements or ecosystem features evolve. {% endhint %} *** ### 1. Information We May Collect Zerax AI may collect different types of information depending on how users interact with the platform. #### Account Information When users create or access an account, Zerax AI may collect: * Name or display name * Email address * Username * Account ID * Profile information * Login-related information #### Wallet Information When users connect or add a wallet, Zerax AI may collect: * Public wallet address * Connected wallet status * Network information * On-chain transaction hashes * Token-related activity connected to the wallet {% hint style="info" %} Zerax AI does not collect seed phrases, private keys or wallet recovery phrases. {% endhint %} #### Presale Information When users participate in the presale, Zerax AI may collect: * Purchase method * Payment amount * Token amount * Transaction hash * Payment status * Manual Pay submission details * Sender wallet address if submitted * Selected payment coin or network #### Rewards and Quest Information When users complete rewards or quests, Zerax AI may collect: * Completed quest records * XP and level data * Reward amounts * Claimable balance * Claim request status * Submitted proof or links * Social task information if required #### Referral Information When users use referral features, Zerax AI may collect: * Referral code * Referral link activity * Invited user records * Referral status * Referral reward records #### Staking Information When staking is available, Zerax AI may collect: * Staked token amount * Lock duration * Reward records * Claim records * Staking transaction hashes * Wallet address connected to staking activity #### Technical Information Zerax AI may collect technical data such as: * IP address * Browser type * Device type * Operating system * Access time * Pages visited * Error logs * Security logs *** ### 2. How We Use Information Zerax AI may use collected information to operate and improve the ecosystem. This may include: | Purpose | Description | | --------------------------- | ---------------------------------------------------------------- | | **Account Access** | To create, verify and manage user accounts. | | **Dashboard Functionality** | To show purchases, rewards, referrals, staking and profile data. | | **Presale Processing** | To process Wallet Connect Buy and Manual Pay records. | | **Manual Pay Review** | To verify submitted payment details and transaction hashes. | | **Reward Tracking** | To calculate quests, XP, levels, streaks and claimable balances. | | **Referral Tracking** | To track valid referral activity and reward eligibility. | | **Staking Support** | To display staking positions, rewards and claim activity. | | **Security** | To detect fraud, spam, abuse or unauthorized activity. | | **Platform Improvement** | To improve user experience and ecosystem performance. | *** ### 3. Manual Pay Data When users submit Manual Pay information, Zerax AI may store submitted payment details for review and record keeping. This may include: * Payment coin * Payment amount * Transaction hash * Sender wallet * Payment address * Submission date * Approval or rejection status {% hint style="warning" %} Users are responsible for submitting accurate Manual Pay details.\ Incorrect details may delay or prevent approval. {% endhint %} *** ### 4. Blockchain Data Blockchain transactions are public by nature. When users interact with smart contracts or send on-chain payments, transaction information may be publicly visible on blockchain explorers. This may include: * Wallet address * Transaction hash * Token transfer * Payment amount * Contract interaction * Timestamp Zerax AI cannot delete or modify public blockchain records. *** ### 5. Cookies and Tracking Zerax AI may use cookies or similar technologies to improve platform performance and user experience. Cookies may be used for: * Session management * Login state * Security checks * Preference storage * Analytics * Performance monitoring Users may disable cookies in browser settings, but some platform features may not work properly. *** ### 6. Data Sharing Zerax AI does not sell user personal data. However, information may be shared when necessary with: * Service providers * Hosting providers * Analytics providers * Security tools * Payment verification tools * Legal or regulatory authorities when required Data may also be processed through third-party infrastructure used to operate the website, dashboard and ecosystem services. *** ### 7. User Responsibilities Users are responsible for: * Keeping account credentials secure * Using correct wallet addresses * Submitting accurate payment details * Protecting wallet private keys * Avoiding unofficial links * Not sharing sensitive information {% hint style="danger" %} Never share your seed phrase, private key or recovery phrase.\ Zerax AI will never ask for them. {% endhint %} *** ### 8. Data Security Zerax AI aims to use reasonable technical and organizational measures to protect user information. Security measures may include: * Access controls * Secure authentication * Encrypted connections * Monitoring systems * Abuse detection * Database security practices * Limited administrative access However, no online system can be guaranteed to be completely secure. Users should also take personal security precautions. *** ### 9. Data Retention Zerax AI may retain user data as long as necessary for: * Platform operation * Account management * Transaction records * Reward and referral records * Legal or compliance requirements * Fraud prevention * Dispute resolution Some blockchain-related data cannot be deleted because it exists on public blockchain networks. *** ### 10. User Rights Depending on applicable laws, users may have rights related to their personal data. These may include the right to: * Request access to personal data * Request correction of inaccurate data * Request deletion of certain data * Object to certain processing * Request data portability * Withdraw consent where applicable Some requests may be limited by legal, security or blockchain-related requirements. *** ### 11. Third-Party Links Zerax AI may include links to third-party websites, wallets, blockchain explorers or platforms. Zerax AI is not responsible for the privacy practices, security or content of third-party websites. Users should review third-party privacy policies before using external services. *** ### 12. Children’s Privacy Zerax AI is not intended for children. Users must meet the minimum legal age required in their jurisdiction to use crypto-related services. If Zerax AI becomes aware that data from a child has been collected, steps may be taken to remove it where required. *** ### 13. International Users Users may access Zerax AI from different regions. By using the platform, users understand that their data may be processed through infrastructure located in different countries. Users are responsible for ensuring that their use of Zerax AI is permitted in their jurisdiction. *** ### 14. Changes to This Privacy Policy Zerax AI may update this Privacy Policy from time to time. Updates may be made due to: * New platform features * Legal changes * Security improvements * Ecosystem updates * Operational requirements The updated version will be published in the official documentation. *** ### 15. Contact For privacy-related questions, users should contact Zerax AI through official communication channels. {% hint style="info" %} Only use official Zerax AI links and channels when contacting the project. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.zeraxai.com/privacy-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.