Privacy Policy
This Privacy Policy explains how Zerax AI may collect, use, store and protect user information when users access the website, dashboard, presale features, rewards, referrals, staking and other ecosystem services.
By using Zerax AI, users agree to the practices described in this Privacy Policy.
This Privacy Policy is provided for transparency and general informational purposes. It may be updated as the platform, legal requirements or ecosystem features evolve.
1. Information We May Collect
Zerax AI may collect different types of information depending on how users interact with the platform.
Account Information
When users create or access an account, Zerax AI may collect:
Name or display name
Email address
Username
Account ID
Profile information
Login-related information
Wallet Information
When users connect or add a wallet, Zerax AI may collect:
Public wallet address
Connected wallet status
Network information
On-chain transaction hashes
Token-related activity connected to the wallet
Zerax AI does not collect seed phrases, private keys or wallet recovery phrases.
Presale Information
When users participate in the presale, Zerax AI may collect:
Purchase method
Payment amount
Token amount
Transaction hash
Payment status
Manual Pay submission details
Sender wallet address if submitted
Selected payment coin or network
Rewards and Quest Information
When users complete rewards or quests, Zerax AI may collect:
Completed quest records
XP and level data
Reward amounts
Claimable balance
Claim request status
Submitted proof or links
Social task information if required
Referral Information
When users use referral features, Zerax AI may collect:
Referral code
Referral link activity
Invited user records
Referral status
Referral reward records
Staking Information
When staking is available, Zerax AI may collect:
Staked token amount
Lock duration
Reward records
Claim records
Staking transaction hashes
Wallet address connected to staking activity
Technical Information
Zerax AI may collect technical data such as:
IP address
Browser type
Device type
Operating system
Access time
Pages visited
Error logs
Security logs
2. How We Use Information
Zerax AI may use collected information to operate and improve the ecosystem.
This may include:
Account Access
To create, verify and manage user accounts.
Dashboard Functionality
To show purchases, rewards, referrals, staking and profile data.
Presale Processing
To process Wallet Connect Buy and Manual Pay records.
Manual Pay Review
To verify submitted payment details and transaction hashes.
Reward Tracking
To calculate quests, XP, levels, streaks and claimable balances.
Referral Tracking
To track valid referral activity and reward eligibility.
Staking Support
To display staking positions, rewards and claim activity.
Security
To detect fraud, spam, abuse or unauthorized activity.
Platform Improvement
To improve user experience and ecosystem performance.
3. Manual Pay Data
When users submit Manual Pay information, Zerax AI may store submitted payment details for review and record keeping.
This may include:
Payment coin
Payment amount
Transaction hash
Sender wallet
Payment address
Submission date
Approval or rejection status
Users are responsible for submitting accurate Manual Pay details. Incorrect details may delay or prevent approval.
4. Blockchain Data
Blockchain transactions are public by nature.
When users interact with smart contracts or send on-chain payments, transaction information may be publicly visible on blockchain explorers.
This may include:
Wallet address
Transaction hash
Token transfer
Payment amount
Contract interaction
Timestamp
Zerax AI cannot delete or modify public blockchain records.
5. Cookies and Tracking
Zerax AI may use cookies or similar technologies to improve platform performance and user experience.
Cookies may be used for:
Session management
Login state
Security checks
Preference storage
Analytics
Performance monitoring
Users may disable cookies in browser settings, but some platform features may not work properly.
6. Data Sharing
Zerax AI does not sell user personal data.
However, information may be shared when necessary with:
Service providers
Hosting providers
Analytics providers
Security tools
Payment verification tools
Legal or regulatory authorities when required
Data may also be processed through third-party infrastructure used to operate the website, dashboard and ecosystem services.
7. User Responsibilities
Users are responsible for:
Keeping account credentials secure
Using correct wallet addresses
Submitting accurate payment details
Protecting wallet private keys
Avoiding unofficial links
Not sharing sensitive information
Never share your seed phrase, private key or recovery phrase. Zerax AI will never ask for them.
8. Data Security
Zerax AI aims to use reasonable technical and organizational measures to protect user information.
Security measures may include:
Access controls
Secure authentication
Encrypted connections
Monitoring systems
Abuse detection
Database security practices
Limited administrative access
However, no online system can be guaranteed to be completely secure.
Users should also take personal security precautions.
9. Data Retention
Zerax AI may retain user data as long as necessary for:
Platform operation
Account management
Transaction records
Reward and referral records
Legal or compliance requirements
Fraud prevention
Dispute resolution
Some blockchain-related data cannot be deleted because it exists on public blockchain networks.
10. User Rights
Depending on applicable laws, users may have rights related to their personal data.
These may include the right to:
Request access to personal data
Request correction of inaccurate data
Request deletion of certain data
Object to certain processing
Request data portability
Withdraw consent where applicable
Some requests may be limited by legal, security or blockchain-related requirements.
11. Third-Party Links
Zerax AI may include links to third-party websites, wallets, blockchain explorers or platforms.
Zerax AI is not responsible for the privacy practices, security or content of third-party websites.
Users should review third-party privacy policies before using external services.
12. Children’s Privacy
Zerax AI is not intended for children.
Users must meet the minimum legal age required in their jurisdiction to use crypto-related services.
If Zerax AI becomes aware that data from a child has been collected, steps may be taken to remove it where required.
13. International Users
Users may access Zerax AI from different regions.
By using the platform, users understand that their data may be processed through infrastructure located in different countries.
Users are responsible for ensuring that their use of Zerax AI is permitted in their jurisdiction.
14. Changes to This Privacy Policy
Zerax AI may update this Privacy Policy from time to time.
Updates may be made due to:
New platform features
Legal changes
Security improvements
Ecosystem updates
Operational requirements
The updated version will be published in the official documentation.
15. Contact
For privacy-related questions, users should contact Zerax AI through official communication channels.
Only use official Zerax AI links and channels when contacting the project.
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