# Payment Rules

ZXAI purchases must follow the official Zerax AI payment rules.

These rules help protect users and make payment verification easier.

{% hint style="warning" %}
Always use the official Zerax AI dashboard for all purchase actions.
{% endhint %}

***

### General Rules

Before buying ZXAI, make sure:

* You are using the official Zerax AI dashboard.
* You selected the correct purchase method.
* You checked the payment amount.
* You checked the network.
* You saved your transaction hash.
* You are not using unofficial payment addresses.

***

### Wallet Connect Buy Rules

Wallet Connect Buy is completed through your connected wallet.

| Rule             | Details                                                |
| ---------------- | ------------------------------------------------------ |
| **Network**      | Use Ethereum Mainnet.                                  |
| **Gas Fees**     | Keep enough ETH for gas.                               |
| **ETH Buy**      | Confirm the ETH transaction in your wallet.            |
| **USDT Buy**     | Approve first, then confirm the final buy transaction. |
| **Confirmation** | Wait until the transaction is confirmed on-chain.      |

{% hint style="info" %}
For USDT purchases, approval and purchase may appear as two separate wallet transactions.
{% endhint %}

***

### Manual Pay Rules

Manual Pay requires correct payment details.

| Rule                | Details                                   |
| ------------------- | ----------------------------------------- |
| **Correct Coin**    | Send only the selected payment coin.      |
| **Correct Network** | Use the network shown in the dashboard.   |
| **Correct Address** | Copy the address only from the dashboard. |
| **Exact Amount**    | Send the amount shown or required.        |
| **TXID Required**   | Submit the correct transaction hash.      |

***

### Manual Pay Rejection Reasons

A Manual Pay request may be rejected if:

* The wrong network was used
* The wrong payment address was used
* The amount is incorrect
* The transaction hash is missing
* The transaction hash is invalid
* The payment cannot be verified
* The sender wallet information is incorrect

{% hint style="danger" %}
Sending funds through the wrong network may result in permanent loss.
{% endhint %}

***

### Security Rules

Never share:

* Seed phrase
* Private key
* Wallet recovery phrase
* Password
* Verification codes

Zerax AI will never ask for your private wallet keys.

***

### Summary

Use Wallet Connect Buy for direct on-chain purchases.

Use Manual Pay only through the official dashboard and submit accurate payment details.

Incorrect payment information may delay or reject your purchase.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.zeraxai.com/how-to-buy/payment-rules.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
