Payment Rules
ZXAI purchases must follow the official Zerax AI payment rules.
These rules help protect users and make payment verification easier.
Always use the official Zerax AI dashboard for all purchase actions.
General Rules
Before buying ZXAI, make sure:
You are using the official Zerax AI dashboard.
You selected the correct purchase method.
You checked the payment amount.
You checked the network.
You saved your transaction hash.
You are not using unofficial payment addresses.
Wallet Connect Buy Rules
Wallet Connect Buy is completed through your connected wallet.
Network
Use Ethereum Mainnet.
Gas Fees
Keep enough ETH for gas.
ETH Buy
Confirm the ETH transaction in your wallet.
USDT Buy
Approve first, then confirm the final buy transaction.
Confirmation
Wait until the transaction is confirmed on-chain.
For USDT purchases, approval and purchase may appear as two separate wallet transactions.
Manual Pay Rules
Manual Pay requires correct payment details.
Correct Coin
Send only the selected payment coin.
Correct Network
Use the network shown in the dashboard.
Correct Address
Copy the address only from the dashboard.
Exact Amount
Send the amount shown or required.
TXID Required
Submit the correct transaction hash.
Manual Pay Rejection Reasons
A Manual Pay request may be rejected if:
The wrong network was used
The wrong payment address was used
The amount is incorrect
The transaction hash is missing
The transaction hash is invalid
The payment cannot be verified
The sender wallet information is incorrect
Sending funds through the wrong network may result in permanent loss.
Security Rules
Never share:
Seed phrase
Private key
Wallet recovery phrase
Password
Verification codes
Zerax AI will never ask for your private wallet keys.
Summary
Use Wallet Connect Buy for direct on-chain purchases.
Use Manual Pay only through the official dashboard and submit accurate payment details.
Incorrect payment information may delay or reject your purchase.
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